The File Upload feature allows you to bulk process contacts and retrieve the data you need efficiently.


Step-by-Step Guide

  1. Click on the "File Upload" Tab

    • Navigate to the File Upload section in your Heartbeat AI dashboard.

  2. Upload Your File

    • Click the "Upload File" button.
    • Drag and drop your CSV file or select it from your computer.
    • Max file size: 4MB.

  3. Map Fields

    • Once the file is uploaded, you’ll be prompted to map your fields (e.g., first name, last name, email, phone number).
    • Ensure each column is correctly assigned to avoid errors.

  4. Select Your Data Preferences

    • Choose what information you want to retrieve:
      • Mobile numbers
      • Phone numbers
      • Email addresses
      • Any available data

  5. Choose Your Credits

    • Select the number of credits you’d like to spend for the lookup process.

  6. Start Processing

    • Click "Start Processing" to begin the lookup.
    • The system will process your file and retrieve the requested information.

  7. Download Results

    • Once processing is complete, you’ll see a "Download CSV" button.
    • Click to download your enriched file with the retrieved data.

Watch the Tutorial

You can watch a step-by-step video walkthrough directly on this page by clicking "Watch How It Works."

If you have any questions, feel free to reach out to our support team via live chat or email us at [email protected].