Direct Debit Bounced?
Direct debit has bounced what to do In the account area, update your card information. We automatically try to take payment over the next three working da...
Wed, 14 Dec, 2022 at 6:51 PM
Pause or Cancel my subscription?
We've been listening to our customers. Some have lost jobs, some have moved jobs and some are taking time off, but nobody likes to lose credits. So no...
Wed, 14 Dec, 2022 at 6:41 PM
Why have I been charged $5
The $5 transaction acts as a pre-authorization for fraud prevention, and the money is automatically refunded to your account within a 7-10 working day perio...
Wed, 14 Dec, 2022 at 6:49 PM
Can I keep my remaining credits if I cancel my subscription
Due to Swordfish being on a subscription model, we are unable to keep your subscription active if you decide not to renew even if you have credits remaining...
Thu, 5 Jan, 2023 at 7:03 PM
Data Removal
Thu, 27 Jul, 2023 at 2:09 PM
Creating a Swordfish Account
In order to begin, we need a company domain email address. Therefore, if you are attempting to register an account using any of the domains listed, please n...
Thu, 31 Aug, 2023 at 7:04 PM
Chrome Extension Temporary Workaround
Hi All, We appreciate your patience here, to workaround the bug we're currently facing on our chrome extension please use our social reverse search,...
Wed, 13 Dec, 2023 at 2:19 PM